FAQs

Q?

Is the system an easy one to use? And what are the required skills for operating the system?

A.

Yes it is very easy to use actually it’s one of its unique qualities that make it the LIMS market leader in Egypt – no specific skills required only basic computer operating skills.

Q?

Can we link the system with all the existed analyzers?

A.

Yes , all analyzers are supported

Q?

Does the system cover specific laboratory units as the microbiology and the pathology units?

A.

Yes it does, these units have specialized system modules due to their different operating nature other than the clinical units.

Q?

Can the system operate on more than one PC in the same time?

A.

Yes of course

Q?

What are the specifications of the equipment, printers and the required tools for operating the system?

A.

Minimum requirements, basic PCs and printers

Q?

What is the minimum and maximum number for system users in the same time?

A.

Minimum: one and no maximum number for users

Q?

Does the system cover the requirements of global quality specifications?

A.

Yes

Q?

What are the parts of laboratory cycle covered by the system?

A.

The system covers the processes of the lab cycle from registration to results reporting and release including patient accounting.

Q?

Does the system cover managerial and financial operations of the lab?

A.

Yes

Q?

Can the system work in more than one branch in the same time?

A.

Yes and in this case we can operate either using web-based version (centralized database) or desktop version (decentralized database)

Q?

Is it right that the system price is very high?

A.

The system price is reasonable relative to the benefit that labs gain after operating the system as recorded in over 600 sites in Egypt and other 7 countries, many labs showed increase in patient’s number and increase in quality of lab service that is shown directly as increase in lab profitability.

Q?

The LIS needs continuous support and consultation, how can I guarantee that?

A.

The technical support offered by national technology is considered one of the main reasons that it’s now the market leader in Egypt, we have very skillful teams trained for offering the best support 24/7.

Q?

Can the system exchange data with current financial and medical systems?

A.

Yes it can integrate with financial systems, Hospital Information Systems (HIS) or Enterprise Resource Planning (ERP) systems.

Q?

Does the system cover the needs of big labs dealing with large number of patients every day? And how is that?

A.

Yes, by using oracle database technology that can take in huge amount of data with excellent performance.